Common questions
Everything you need to know about ordering, approvals and building your kit. Can't find your answer? Call 0474 753 077.
Price and payment
Is the price in the designer the final price?
Yes. It includes GST, engineering and permit drawings. Delivery is added by area. Hot-dip galvanising and freight to the rest of WA are quoted separately.
What is the $750 upfront payment for?
It starts your engineering and permit drawings. It is paid per kit on our secure checkout and is non-refundable.
When do I pay the balance?
Within 3 months of your upfront payment, before we manufacture. Your kit price is held for that time.
Do you have discount codes?
We run promotions from time to time. Right now, code EOY28 takes 28% off every kit ordered before 31 December 2026. Enter it in the designer or your cart.
Approvals and engineering
Do I need council approval?
Most patios and carports in WA need a building permit. Your kit includes the engineering and permit drawings, and we give you pre-filled shire forms with a step-by-step guide, so lodging is easy.
What wind class and site class do I need?
The designer asks for your address and a few questions about your block, then recommends both. Your certifier confirms them. If you are unsure, book a $279 site visit, which comes off your kit price if you go ahead.
What if the shire asks for changes?
We work through them with you and revise the design.
Building your kit
Can I build it myself?
Yes. Kits arrive cut to size, with engineering and permit drawings that show every member, fixing and footing.
Can you install it for me?
We can put you in touch with an installer from our network near you. They quote the installation and you pay them directly.
Can you do a custom design?
Yes. Every kit is custom made to your sizes. If the designer doesn't show what you need, call us on 0474 753 077 and we'll design it with you. The $279 design fee comes off your kit price when you go ahead. More about custom designs
Is concrete included?
No. We recommend high-strength Conc40, available at Bunnings. If one of our network installers builds your kit, they supply it. Your drawings show the footing sizes.
How long does it take?
Drawings take about 2 weeks. Shire approval often takes 2 to 6 weeks. Manufacture takes about 2 weeks on average after you pay the balance, then we book delivery.
Orders and delivery
Can I change my kit after I order?
Yes, up until you pay the balance. Changes may change the price.
Can I cancel?
Kits are cut to your sizes, so once manufacture starts an order cannot be cancelled or returned. The $750 upfront payment is non-refundable.
Where do you deliver?
Perth, Peel, Bunbury and the South West at set prices, and the rest of WA by freight quote. See the delivery page.
Need a hand?
Talk to a builder, not a call centre. We build these patios and carports every week.
Site visit $279We check-measure and confirm the right kit for your block. The fee comes off your kit price when you go ahead. How it works